Reset your password

Click Forgot password? on the login page, enter your username and set a new password with the link you receive by e-mail.

This is for managers who log in with a username and password. Learners who use a Magic Link don’t have a password: they request a new login link on the learner login page. See getting started with sign-up URLs.

Step by step

1. Go to the login page

Open the address of your platform. If you see the learner login page, with Send Login Link, click Admin? Click here to log in. below the form. If the page with Username and Password opens right away, go to step 2.

The learner login page with the link Admin? Click here to log in. highlighted

2. Click Forgot password?

Below the Log in button, click Forgot password?.

The login page with the Forgot password? link highlighted

3. Enter your username

The page Password Reset for Administrators opens. Type your username (1) and click Submit (2). Linqur sends an e-mail to the address of your account.

The Password Reset for Administrators page with the username field and the Submit button highlighted

4. Open the link in the e-mail

Open the e-mail and click the link. A page opens where you set a new password.

5. Set a new password

Type the new password twice and click Save changes. From then on you log in with the new password.

No e-mail? Check your spam folder and the username you entered. Still nothing? Contact support.

Once you are back in, change your platform language if the interface is in the wrong language.
Want an extra check after your password? Set up multi-factor authentication.

Last updated on 30 October 2026

Change your platform language Set up multi-factor authentication