LTI integrations allow for seamless connections between external learning content and tools with an LMS, giving users one-click access to their learning environment. In theory, it sounds simple: add a tool, connect it to the LMS, and everything works perfectly. However, in practice, challenges often arise. Fortunately, these challenges don't have to be roadblocks. With the right preparation and strategy, you can ensure that LTI integrations function smoothly and add real value to your learning environment.
Want to learn everything about LTI before diving in? Check out our blog post: "What is LTI and What Are the Benefits?"
One of the most common problems with LTI integrations is that a different LMS often supports a different LTI-version, or has not fully implemented LTI at all. While some systems only support older versions like LTI 1.1, others have fully transitioned to LTI 1.3 or LTI Advantage. This can cause an external tool to function poorly, or not at all, within a particular LMS, leading to error messages or missing functionalities. Additionally, different learning platforms may interpret LTI parameters differently, resulting in unexpected technical issues.
Solution
The best way to avoid this problem is to thoroughly research which LTI versions the LMS and external tools support beforehand. It’s wise to test LTI integrations in a safe sandbox environment, like Saltire, before rolling them out in a live setting. By carefully following this process, organizations can identify and resolve compatibility issues early on, for example, by using our LTI Converter.
Read everything you need to know about Saltire and how to use it
Security is a crucial aspect of LTI integrations. When an external tool accesses an LMS, it's essential that users are securely authenticated and that data is managed correctly. Problems often arise during the implementation of OAuth2 and other security protocols, especially when an organization lacks the right technical expertise. Incorrect configurations can lead to unauthorized access, opening the door to data breaches and information misuse.
Solution
A simple and secure way to tackle this challenge is by using the Linqur platform. Linqur ensures that LTI integrations work smoothly without complicated technical setups. The platform gives you control over managing authentication and access, so you don’t have to worry about complex protocols like OAuth2. Moreover, Linqur guarantees secure data exchange by using encrypted connections and secure APIs. This minimizes the risk of unauthorized access and data breaches while providing users with a seamless learning experience.
With every LTI integration, there’s an exchange of user data between the LMS and the external tool. This can range from basic information like name and email address to detailed learning data about a participant's progress. However, not all tools handle privacy with the same care, creating a risk of violations of the General Data Protection Regulation (GDPR) or other international privacy laws.
Solution
To prevent this, it's important to check in advance what data an LTI tool actually needs and how it will be processed. Always choose a provider that explicitly complies with GDPR guidelines and offers the option to share only the strictly necessary user information. Many modern LMSs provide settings that allow administrators to determine which data is sent to external tools. By configuring these settings correctly, you can avoid unnecessary data processing and remain compliant with applicable laws. Additionally, LTI allows you to anonymize data.
LTI tools often run on external servers, separate from your own LMS. This means that the performance of an integrated tool is not only dependent on the LMS but also on the infrastructure of the LTI tool provider. In some cases, this leads to long load times or performance loss, especially when many users try to access the same content simultaneously.
Solution
A solution to this problem is to choose an LTI provider that guarantees reliable hosting and fast service response times. It’s advisable to work with tools that are prepared for high usage peaks and possibly redundant servers. You could also announce an expected peak to the provider to see if it might cause issues. Additionally, check where providers have their servers located. For instance, if you are based in the Netherlands, but the servers are in the United States, you can expect longer wait times.
LTI integrations rely on external vendors, which means that updates and maintenance are not always under an organization’s control. When an LTI tool is updated, it can unintentionally lead to incompatibility with the LMS or other connected systems. Furthermore, the lack of adequate technical support can result in lingering issues that negatively impact the user experience.
Solution
The best way to address this challenge is to collaborate with LTI providers that actively offer updates and support. It’s wise to test updates first in a staging environment to detect and resolve any potential problems in a timely manner. Additionally, it's advisable to establish clear agreements with vendors regarding support and service level agreements (SLAs), so that any technical disruptions can be swiftly addressed. By taking proactive measures and implementing good maintenance management, you can avoid unnecessary disruptions in the learning process.
Say goodbye to compatibility problems with our LTI Converter and enjoy fast, reliable hosting with Linqur’s LTI Provider Service. We ensure that your external e-learning content integrates seamlessly with your learning platform, allowing you to focus on what really matters: enhancing the learning experience.
Kristel manages our back office and customer service with precision. She combines creativity with accuracy in her work. In her free time, she loves traveling, hiking, beach outings, and crafting, such as making jewelry. Kristel brings a unique creative flair to her daily tasks.
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