ISO 9001 certified e-learning platform
Linqur manages, distributes and reports on e-learning in line with ISO 9001, the international standard for quality management. So you work with a supplier that demonstrably has its processes and service in order.
Demonstrably certified
What ISO 9001 means for your organization
ISO 9001 is the international standard for quality management. The certification shows that an independent body has determined that Linqur runs a working quality management system. That system delivers consistent processes, clear agreements and attention to what customers need.
For you as a client, that means predictability. You work with a supplier that measures, evaluates and improves its service in a structured way. That reduces risk in your supply chain and makes the partnership auditable.
How Linqur safeguards quality
The ISO 9001 certification translates into concrete working practices that keep the quality of our service consistent.
Independently audited
The quality management system is audited annually by an RvA-accredited certification body.
Documented processes
Processes and working agreements are documented, so quality does not depend on individual people.
Customer focus
Customer feedback is collected and used to sharpen the service further.
Measuring and evaluating
Performance is measured against fixed targets, so deviations become visible quickly.
Risk-based thinking
Risks and opportunities are mapped in advance and factored into decisions.
Continual improvement
The PDCA cycle keeps processes and service up to standard over time.
How Linqur works on quality
Set targets and processes
Linqur sets quality targets and determines which processes are needed to meet them.
Run the processes
The documented processes are carried out and recorded in day-to-day practice.
Measure and audit
Results are measured against the targets and internal audits verify that the processes work.
Adjust and improve
Deviations and improvement points are addressed. An independent certification body audits annually.
The facts at a glance
| Certificate detail | Value |
|---|---|
| Standard | ISO 9001:2015 |
| Certificate number | NL 2872.1.1 |
| Certified organization | Linqur B.V. |
| Certification body | Brand Compliance B.V. |
| Accreditation | Dutch Accreditation Council (RvA C 548) |
| Valid through | 29 April 2029 |
| Scope | Quality related to developing, implementing and managing e-learning solutions and providing support for the use and implementation of the Linqur platform. |
Linqur is also ISO/IEC 27001:2022 certified for information security (certificate number NL 2871.1.1).
Quality you notice in the partnership
A certificate on the wall means little if you do not notice it in practice. At Linqur, the quality management system shapes the way we set up the partnership with you.
Agreements are recorded, support runs through a fixed process, and your feedback is used to improve the service. So you know what to expect from Linqur.
Consistent delivery
Agreements on lead time, support and delivery are recorded and kept.
Short lines for support
Questions and reports are picked up and followed up through a fixed process.
Improvement based on feedback
Customer feedback is collected and used to sharpen the service.
Privacy and security by design
Alongside quality management, Linqur takes a careful approach to data. Your learner data and the data of your participants are handled according to the strictest European standards for information security and privacy protection.
ISO 9001 certified
Our processes and services meet the international ISO 9001 standard for quality management.
ISO 27001 certified
Our information security is independently audited and meets the international ISO 27001 standard.
Data in the Netherlands
All your data is stored on servers in the Netherlands. Fully within the EU, GDPR-compliant, with no transfer to third countries.
Data processing agreement
A DPA (data processing agreement) is available on request, so you can always meet your GDPR obligations.
Questions about security or privacy? Contact us at info@linqur.com
Frequently asked questions about ISO 9001
Questions about how we safeguard quality?
We are happy to show you how Linqur keeps the quality of our e-learning service consistent through documented processes and continual improvement.